Welcome to Watch Wave! By using our website and services, you agree to the following Terms & Conditions. Please read these terms carefully before making a purchase or using our website.

1. Overview

These Terms & Conditions (“Terms”) apply to all users of the Watch Wave website (equipsgear.com) and related services.

By accessing or using our website, placing an order, or contacting us, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Policy, and any other policies published on our website.

If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years old, or the applicable age of majority in your jurisdiction, to use our website or place an order.

By using our website, you confirm that you meet the applicable age requirements and that all information you provide is accurate and complete.

3. Orders & Product Availability

All orders placed through our website are subject to acceptance and product availability.

We reserve the right to refuse or cancel an order where reasonably necessary, including due to:

  • Limited or unavailable stock
  • Incorrect pricing or product information
  • Website errors
  • Suspected fraudulent or unauthorised activity
  • Incorrect customer or delivery information

If we cancel an order after payment has been received, we will provide a refund to the original payment method, subject to applicable law.

4. Pricing & Payment

All prices displayed on our website are in British Pounds Sterling (GBP) unless otherwise stated.

Prices may change at any time. Price changes will not affect orders that have already been accepted and confirmed.

We currently accept PayPal as our payment method. Orders will only be processed once full payment has been successfully received and authorised.

5. Shipping & Delivery

We currently ship within the United Kingdom.

Delivery times are estimates and may vary due to the delivery location, courier delays, public holidays, weather conditions, or circumstances beyond our reasonable control.

Please see our Shipping Policy for full details regarding processing times, delivery estimates, and shipping charges.

6. Returns & Refunds

We offer a 30-day return period for eligible products in accordance with our Return & Refund Policy and applicable UK consumer law.

Returned products should generally be:

  • Unused and in their original condition
  • Returned with their original packaging where reasonably possible
  • Returned with included tags, accessories, and documentation where applicable

Certain products may be excluded from cancellation or return where permitted by law, including personalised or custom-made products.

Nothing in these Terms affects your statutory consumer rights.

To request a return or refund, please contact us at support@watchwaves.co.uk.

7. Consumer Rights

If you are a consumer in the United Kingdom, you have legal rights under applicable consumer protection laws, including the Consumer Rights Act 2015 and, where applicable, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

These statutory rights are not affected by these Terms.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, designs, and website layout, is owned by Watch Wave or its respective licensors and is protected by applicable intellectual property laws.

You must not reproduce, copy, distribute, modify, sell, or commercially exploit any part of our website without prior written permission.

9. User Conduct

You agree not to use our website or services:

  • For any unlawful or fraudulent purpose
  • To interfere with the operation or security of our website
  • To introduce viruses, malware, or harmful code
  • To attempt unauthorised access to our systems
  • To impersonate another person or provide misleading information
  • To misuse our website, services, or payment systems

We may restrict or terminate access where these Terms have been violated.

10. Website Availability & Accuracy

We aim to keep our website information accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.

We may update, modify, suspend, or withdraw any part of our website or services where reasonably necessary.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so under UK law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Subject to the above, Watch Wave will not be liable for indirect or consequential losses arising from your use of our website or services where such liability can legally be excluded.

12. Indemnification

To the extent permitted by law, you agree to compensate Watch Wave, its owners, employees, affiliates, and suppliers for reasonable losses, costs, or claims arising from your unlawful use of our website, breach of these Terms, or infringement of another person’s rights.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

Updated Terms will be published on this page with a revised effective date.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

14. Governing Law

These Terms and any dispute or claim arising from or relating to them shall be governed by and interpreted in accordance with the laws of England and Wales.

If you are a consumer, you will retain any mandatory protections and rights provided under the laws applicable to your place of residence.

15. Contact Information

If you have any questions about these Terms & Conditions, our products, or our services, please contact us.

Business Name: Watch Wave
Business Email: support@watchwaves.co.uk
Business Hours: 9:00 AM – 5:00 PM Eastern Time (ET), Monday – Friday
Business Address: 63–66 Hatton Garden, 5th Floor, Suite 23, London EC1N 8LE, United Kingdom